I build teams that ship & systems that scale
13+ years transforming IT operations across fintech, biotech, and banking. From first-line support to leading entire IT departments — I create infrastructure that grows with the business.
From First-Line Support
to IT Leadership
I started my career as a technical support specialist and worked my way up to Head of Corporate IT. Over 13 years, I have supervised a staff of 40+ across 23 countries, built teams from scratch, implemented ITIL-based service management, and delivered innovative projects that earned industry recognition.
My approach combines hands-on technical expertise with strategic vision. I believe in building self-sufficient teams, automating repetitive processes, and creating IT infrastructure that scales with the business.
Active IT mentor on Solvery, helping the next generation of tech leaders find their path. Fluent in English (Cambridge C1+) and Russian. Currently deepening expertise in AI and machine learning through Stanford and DeepLearning.AI programs.
Strategic IT Management
End-to-end operations, budget management, and vendor relations
Team Building
Scaled teams of 40+ people across 23 countries and 3 departments
IT Mentorship
Active mentor on Solvery, guiding aspiring IT professionals
AI & Innovation
Certified in ML and AI through DeepLearning.AI & Stanford
Core Competencies
IT Service Management
Designing and optimizing ITIL-based service delivery, support workflows, and SLA management at scale.
Project Management
Leading cross-functional IT projects from conception to delivery, managing budgets and stakeholder expectations.
Infrastructure & DevOps
Enterprise infrastructure design, automation, and modern DevOps practices for reliability and performance.
AI & Machine Learning
Applied knowledge in supervised ML, neural networks, and practical AI integration for enterprise workflows.
Leadership & Strategy
Building, mentoring, and leading high-performing IT teams aligned with business objectives and growth.
Process Improvement
Continuous optimization of business processes, incident management, and operational efficiency.
Professional Experience
Publications
IT-Point 2.1: A Specialized Vending Machine for IT Equipment
How we designed and deployed an automated vending system to dispense peripherals, batteries, and office equipment without human intervention.
The World's First Fully Automated Speaker-Tracking Meeting Room
Building a Cisco-powered meeting room with intelligent camera tracking that follows the active speaker automatically.
Life & Travel
